Tuesday, July 17, 2007

Some things you'll never get

A followup to my previous post about getting an iPhone.

I didn't actually get an iPhone for me. I got one for my dad, who's been wanting to do email and web on the go for a while. Sure, there's Blackberry and Treos, Qs, HTCs, etc. But none of these are suitable for my dad. He needs something intuitive, something easy. Something that behaves the way you expect it to. Something you can use right away without reading a manual. And so far, it works for him.

Of course there are some annoyances that I hope will be fixed soon, such as:

  • No voice dialing

  • No integration with Exchange servers to get Outlook mail*

  • No way to use international SIM cards

  • No way to edit documents or serve presentations externally

  • No Flash support


  • Despite these and other features lacking, I still think the iPhone is a great device. Why? Because it's got my father using cutting edge technology to improve his life and because I know Apple will fix most of these issues in short order. Steve Jobs wouldn't allow his baby to be anything other than perfect.

    But there are tons of people out there who keep complaining that they don't get what the fuss is about the iPhone, how it's lacking such and such feature, that this or that device did what the iPhone does and more three years ago.

    These are also the same types of people that will never understand why people choose to use Macs instead of PCs, why VHS beat Betamax and why the Wii is a breakaway hit. It's about ease of use, about human-centered technology not machine-centered technology. I can't wait for the day that I don't have to do research just to operate these types of devices. The iPhone is getting there.

    No comments: